01Automation design · 2026-07-08 · 7 min
Make review part of the work.
Start with what a person must verify, approve, reject, or escalate—then automate the work around that moment.
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01Research library
Better knowledge workflows.
Read our guidance on source quality, review systems, automation design, and keeping human judgment in the loop.
Evidence currentOwner namedReview required
02Latest research
AI operations, open to review.
02Research operations · 2026-06-11 · 6 min
Start with better sources.
A sophisticated model cannot repair missing context, outdated records, unclear authority, or an undefined question.
Read article03AI governance · 2026-05-16 · 5 min
Give automation an owner.
Reliable workflows make responsibility, failure states, review timing, and the path back to a person explicit.
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