Capped ongoing care

Keep your website useful after launch.

A defined care plan for agreed checks, small updates, and measurement reviews. The monthly allowance, response window, and exclusions are set before work begins.

Prepare a care inquiry See selected work

Work directly with Van · Charlotte & remote

Illustrative care plan with checks, prioritization, updates and review within an agreed allowance. It is not a record of completed maintenance. — View full-size visual

What you receive

A clear scope. A usable handover.

Check the essentials

Review agreed forms, links, tracking, and supported software so problems have a clear owner.

Make small improvements

Prioritize content and interface updates within the written monthly task or hour allowance.

Review the signals

Use the agreed baseline and available data to decide which change deserves attention next.

Baseline measurement and handover training are included in the agreed scope.

Editorial concept: a practitioner checks a website across phone, laptop and tablet. — The work, made visible
A visible queue for ongoing care
01
**Requested**
Collect a change, its purpose and the person who approves it.
02
**Reviewed**
Check the request against the written allowance and priorities.
03
**Checked**
Record the completed change and verify the affected customer task.
Practical planning view. Final scope is agreed before work starts.

The essentials

A plan with visible boundaries.

Care begins after a platform and access review. Initial repairs may need a separate scope.

Agree on coverage

Name the website, routine checks, supported tools and monthly allowance.
Set the response window, request channel and who can approve changes.

Keep a useful queue

Prioritize content changes and small improvements within the allowance.
Review an estimate before approving work that exceeds the plan.

Keep ownership clear

Receive a change record and agreed measurement review.
Confirm backup responsibility, third-party renewals and escalation arrangements.

Scope stays clear.

Redesigns, new features, unlimited requests, round-the-clock support, and third-party fees are excluded unless explicitly added to the plan.

A few useful answers

Before you begin.

What happens when we reach the cap?

Extra work needs approval and a separate estimate or a later place in the plan. The allowance is agreed in writing.

Can you care for an existing website?

We first check the platform, access, current condition, and dependencies. We confirm support coverage and any initial repair work before agreeing a plan.

A useful first step

Tell Van what needs to work better.

A short brief is enough to start the conversation.

Prepare a care inquiry